FAQ
Shipping & Delivery What shipping options do you offer? We ship to the United States with these options:
- Express Shipping (3-6 business days): $20 – Perfect for urgent orders or gifts!
- Free Standard Shipping (7-14 business days): $0 – Enjoy free delivery on all orders.
- Standard Shipping (7-14 business days): $10 – Reliable and affordable option.
Delivery times are estimates and may vary due to holidays or carrier delays. We use trusted carriers like USPS, UPS, or FedEx.
How long will my order take to arrive? Most orders ship within 1-3 business days. Once shipped, expect:
- Express: 3-6 business days
- Standard/Free: 7-14 business days
Track your order via the link in your confirmation email.
Do you ship internationally? Currently, we ship only within the United States. Stay tuned for future expansions!
Orders & Payments What payment methods do you accept? We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for a seamless checkout.
Can I change or cancel my order? If your order hasn't shipped yet, contact us at support@developersuae.com within 24 hours. Once processed, changes/cancellations may not be possible.
Products & Quality What materials are your earrings made from? Our earrings feature high-quality hypoallergenic materials like 925 sterling silver, gold-plated, stainless steel, and cubic zirconia or gemstones. All are nickel-free and safe for sensitive ears.
Are your earrings suitable for everyday wear? Yes! Our designs are comfortable, lightweight, and built to last. We recommend removing them before swimming or heavy workouts to maintain shine.
Returns & Refunds What is your return policy? We offer a 30-day return policy for unworn, unused items in original packaging. Return shipping is at your expense unless the item is defective/damaged. Refunds are processed within 7-10 business days after we receive the return.
What if my earrings arrive damaged? Contact us with photos within 7 days of delivery. We'll send a replacement or full refund—no hassle!
Other Questions How do I care for my earrings? Store in a dry place, avoid direct contact with perfumes/lotions, and clean gently with a soft cloth. For more tips, check our care guide.
Still have questions? Email us at support@developersuae.com – we're here to help!